Job
Accounting software support consultant - Remote working available

Job Summary Description

CTRL is a dynamic, human-scale company of over 50 employees that manufactures, implements and supports our ERP software. Our clientele is made up of major players in various sectors, such as optometry, aesthetics, construction and dentistry, to name but a few, which makes our work varied and very interesting.

MAIN RESPONSIBILITIES OF THE POSITION:

Provide telephone support for our ERP software (accounting, purchase orders, inventory management, project management, etc.)
Diagnose problems encountered by customers using their applications, and seek solutions to resolve them
Carry out tests and data validation following new developments to supported applications
Work as part of a team with other software support consultants to meet customer needs and ensure customer satisfaction

WHAT'S WAITING FOR you:

Super-active social club
Friendly office workspace
Possibility of teleworking
Free fuel (coffee, tea, herbal tea) of your choice in the office!
Modular group insurance plan
Tuition reimbursement
Recognition program
Pension plan
Employee Assistance Program
Computer purchase program
Snacks and beverages available in the cafeteria
Private terrace with barbecue for summer enjoyment

REQUIRED SKILLS:
CANDIDATE PROFILE:

3 to 5 years experience in the financial management field
Educational background in financial management (DEC in Administrative Technique completed)
Excellent communication skills and a natural aptitude for customer service
Excellent working knowledge of one or more of the leading accounting software packages on the market
Good knowledge of the main office software packages, including : MSWord MD, Excel MD, PowerPoint MD, etc
Have an intermediate to advanced level of English (oral and written) to respond to customer requests