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Hardware Specifications and Required Configurations
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Trust Us to Suggest the Ideal Technological Equipment


The technological context and equipment requirements vary considerably from one industry to the next. With constantly evolving technologies, it can be complex to find what you need. 

To make profitable your investment and get the most out of your CTRL management solution, don’t hesitate to consult a technician who knows the specific features of your industry and who can offer you the right choices in terms of technical equipment.

For an opinion on the compatibility of your current equipment or to obtain a professional evaluation of your needs, please contact our experts at 1-888-971-7139.


The table below shows the recommended hardware equipment and configurations for an optimal experience with your CTRL solution. 


To adapt to rapidly changing technologies, note that this information can change at any time without notice.

workstation Recommendation Use
Processor: Intel i3-6100 or i5-6500 (or more recent) Individual workstation (not connected to a network) or workstation used in a network.
Operating System*:
  1. Windows 10 ProMC (64-bit is recommended)
  2. Mac O/S using virtual desktop technology, published applications or CTRL Cloud Solution
  3. Windows 7, 8.1, 10 ProMC (32-bit and 64-bit is compatible)
  4. Windows 10 ProMC (64-bit is recommended)
RAM: 8 Go or more
Hard Drive:

Hard Drive: SSD 250 GB or more (for individual workstation)

Raid 1 SSD if data bearing

Screen Size: (16:9) 1920 x 1080, (22" or more)
Network Card: 1000 mbps
Tablet: Microsoft Windows Professional with Intel I3 processor or better

Compatible with the CTRL software, a Surface Pro with Intel I3 processor or better can replace a workstation.

The use of Android and iPad tablets is possible via a virtual desktop technology, published applications or CTRL's Cloud Solution.


Operating system*
WindowsMC 32- or 64-bit

CTRL software
(Version 8 or more)

Workstation: 32-bit is compatible, 64-bit is recommended (if using Windows 7, 8.1, 10)
Server: 64-bit (with Windows 2008 R2 or more)
Terminal server: 32-bit is compatible, 64-bit is recommended (if using Windows 2008 R2, 2012 R2 or more) or CTRL's Cloud Solution.
Server or dedicated virtual machine Recommendation use
Processor: Intel Xeon Silver or 4 vcpu

We strongly recommend a small dedicated server for work environments with 1-7 stations. CTRL cannot be held responsible for the instability and technical support resulting from the absence of a structured server.

* The standard operating threshold presented here does not preclude the need for higher performance in some contexts. Consult with our services as required.

For a work environment of between 8 and 20 stations (medium-sized network), you must use a dedicated server.

Larger networks require particular expertise. Please contact us for a professional assessment of your needs.

RAM: 16 Go or more (12 Go available for the application)
Operating System*: Windows 2012 R2, 2016 and 2019

Hard Drive,
24/7 network quality:

500 Go or more
RAID with write-protected cache
SSD Disk highly recommended

Screen Size: No specifications for a dedicated server
Network Card: 1000 Mbps or more
Switch Box: 1000 Mbps "Layer 2" or QOS for 16 workstations or more


Terminal Server,
Published Applications and cloud solution
Recommendation Use

Windows Server 2012 R2, 2016 and 2019
Windows Server (64-bit only)
AERO Interface (optional)

Setting up a "Telework" type of configuration must be done strictly at the level of selecting the server or a host.

The "Server Terminal" approach allows a user to remotely connect to the central office server. Any user can then access the CTRL management solution regardless of their geographic location.

Microsoft requires "named" user licenses (per user) and not "concurrent" user licenses (shared by multiple users) in the "Server Terminal" mode. So there has to be a specific license per single user. 

Since your current IT environment may already have the required licenses, the purchase of additional licenses may not be necessary. 

Before going forward with any purchase, call on our technical specialists to make sure you have the right profile for your current IT environment.

Bandwidth: 80K/user (average use of the agenda)
Licence Terminal Server / User CAL : One specific license per single user
RAM: 10-16 gigs for 20 to 49 users (Windows Server 2012 R2 or better is recommended)
16-24 gigs for 50 to 99 users (Windows Server 2012 R2 or better is recommended)
24-32 gigs for 100 users or more (Windows Server 2012 R2 or better is recommended)
WEB server Recommendation Use
WindowsMC IIS Server:
(Internet Information Services)
Under IIS 7.5:

Windows Server 2012 

Under IIS 8:

Windows Server 2012 

Under IIS 8.5:

Windows Server 2012 R2

A “Web Server” is required for the use of web interfaces. 

The configuration of a Web Server requires either a dedicated web server or a web server installed on a process server.

IP Address: Fixed

Commercial VPN Router with the updates in effect. 

Minimum 10 megabits/second output (Upload) or higher.

Website to test bandwidth speed:

Web Interface & Web Service Module:

Web Server - Local Installation

This installation requires a locally installed Windows IIS server with CTRL's Interface and Web Service module. 

Web Server - Hosted (Cloud)

This configuration requires CTRL's Interface and Web Service module. 

Contact our team of specialists to learn more about our equipment and hosting possibilities for your web applications.

Required technology to integrate a web interface (or web portal) communicating with your CTRL solution: 

Web Server


additional Equipment Recommendation use
Internet Access: Hi speed

Communications or data transmission to insurers. 

Support and remote training, software downloads, discussion groups, FAQs, etc.

Antivirus Software: Nod32 - Individual license Less than 5 users
Nod32 - Business or Endpoint Editions 5 users or more
Network scanners:

Brother ADS-2400N for efficient document scanning by batch.

A majority of basic TWAIN scanners for low-volume scanning.

Note: X-ray scanning requires special scanners. Please consult with our team.

Label Printer: Thermal To print one lable at a time
Electronic Signature Device:

Signature Pads: Topaz T-L460-HSB-R or T-S460-HSB-R

To sign a form displayed on a workstation to which the device is connected.

PC Tablet: Microsoft Surface Go Intel 4415Y, Enterprise edition

  • Minimum 4GB RAM (8 GB recommended)
  • Minimum 64 GB hard drive (128 GB recommended)
  • Microsoft Surface Stylet (mandatory)
  • Type Cover keyboard for Go Surface (recommended)