CTRL software uses the WindowsTM operating system and can be installed on a variety of technology environments, from simple and multi-user to local or hosted (cloud). For more details on the suggested technology infrastructure and the minimum requirements for CTRL software, visit our "Hardware Specifications" page.
Yes, absolutely. They can be hosted on our private servers. CTRL management solutions are available in four (4) different configurations:
- Local installation at your offices under one-off license ("legacy")
- Local installation at your offices under monthly license
- One-off licensed hosting
- Monthly licensed hosting
Yes, CTRL software are bilingual. Each CTRL user can configure his working language in the software, and this preference can be changed at any time.
Yes. The CTRL group has its autonomous infrastructure division dedicated to your equipment, networking, and virtualization needs whether you operate a CTRL ERP management solution or not. Do not hesitate to consult our specialists on any question concerning your IT equipment.
Visit our infrastructure division's specific website for information on our complete technical services or contact our team immediately at 1 888 971-7139.
CTRL uses a flexible "user pays" pricing approach that allows you to get a maximum of functionalities at the best price.
Our pricing structure varies by software, module and number of simultaneous users to make you pay only for what you use.
This approach applies to both the purchase and the "update" component of your service plan.
See for yourself by contacting a CTRL representative!
Unfortunately, no. The ERP nature of CTRL solutions require a minimum of support so that you can fully benefit from the efficiency and power of our management solutions.
Thanks to its great flexibility, our application platform can adapt to different contexts and operational characteristics. However, this flexibility requires that the basic CTRL elements be understood and emphasized.
However, you can quickly schedule a CTRL software presentation with our sales team. Simply and one of our advisors will contact you as soon as possible.
Yes. CTRL solutions do support paperless management with various technical features:
- Professional annotation functions are part of certain software. Very rigid rules govern these functions—for example, the impossibility to modify a note entered after 24 hours.
- The "Functional" and "Informational" security of the CTRL/Smigg applicative platform offers state-of-the-art information management capabilities in terms of editing and consulting, configurable for each user in your organization. The confidentiality of sensitive information is guaranteed.
- The same CTRL/Smigg platform provides technical traceability (audit trail) of information changes entered into the software. At any given time, the manager of your CTRL solution can reconstruct the history of data publishing, the "Who, What, When, and Where."
CTRL software has import features that make it easy to retrieve data for the majority of management software on the market. To our knowledge, a situation where it was impossible to recover a minimum of essential data while the management data was available in a recognized international format has never occurred.
The CTRL software installation is fully automated via a program designed for this purpose. The initial installation only takes a few minutes to the server. The time required for the rest of the process is related to the number of workstations to activate. Subsequently, the software update installation time depends on the amount of data being managed.
Free choice is a fundamental value for CTRL. The decision to update your CTRL solution is, therefore, at your sole discretion.
However, CTRL is continuously improving its software to enhance its technical and functional quality. The update service is a strategic investment to ensure that you keep track of your technology and business environment, and all the productivity gains you can make out of it.
Two complementary services accompany the acquisition of a CTRL solution; Solution Deployment Services and User Support (Help Line). These two professional coaching services are provided by two different teams.
The Systems Deployment Advisors quickly support you post-purchase to launch and manage the operationalization of the CTRL solution in your company.
User Support Advisors are always at your service to answer general questions about the use of the software.
All CTRL software gives you access to an interactive web FAQ that answers the most common software questions. This is a very quick way to learn more!
In addition, CTRL offers you a continuing education program via regular webinars on various topics. You can view the annual webinar calendar at any time using your CTRL software. A web-based platform simplifies your registration for the training of your choice.
The Continuing Education Program is just one of the services available to help you take full advantage of your CTRL solution.
For customized optimization or training tailored to your business context, you can call on our systems deployment team at any time. An implementation advisor will then make an appointment with you to plan and provide you with the specific training you need.
We haven't answered your question?
Do not hesitate to contact our customer service department so that we can offer you all the information you need to meet your needs.