General business processes in the same sector are similar in structure, but often differ in the way they are applied to day-to-day operations.

This is where the concept of work environments plays a key role in the success of your management computerization: each employee using a CTRL management solution can work in an optimal operational configuration to maximize productivity.

The Smigg platform's "Work Environments" feature enables any CTRL software to be adapted to the specific role of a stakeholder in a given process. The magic of productivity gains occurs by eliminating as much irrelevant information and actions as possible from the stakeholder's role, so that he or she can concentrate on the function to which he or she is dedicated.

As a user may be involved in several different business processes, CTRL/Smigg supports the design of several different work environments per user, enabling them to move quickly from one environment to another.

Whether it's the confidential information of your employees, your customers, trade secrets or other types of sensitive information that can only be consulted by specific parties, the protection of this type of information is critical, and your ERP solution must be able to respond.

With the CTRL/Smigg platform, any work window can be configured to display only the desired information elements of an information sheet, by user or group of users.

In a second step, combined with the CTRL platform's information filtering functionality, a list of information sheets can also be limited to a restricted set of sheets by the application of a precise personalized filter. Finally, combined with the implementation of the necessary functional security, each user of a CTRL ERP solution finds himself in a context of filtered information, limited precisely to his needs and tasks.

Any leak of sensitive or non-essential information for a given function is eliminated, guaranteeing maximum protection for your organization's sensitive information.

Effective communications with your business environment and employees are the cornerstone of any company's productivity. CTRL understands this and offers powerful communication functionalities via the CRM/XRM components integrated into its CTRL/File and CTRL/Clinic software.

CTRL/Smigg also offers an internal messaging function that is automatically activated when CTRL software is installed, enabling you to quickly set up a lightweight communications platform for your employees.

This basic function of the CTRL ERP platform enables all users of a CTRL solution to communicate with each other via a simple, fluid medium to quickly deal with any operational issues. This internal "Chat" functionality is also available to all users of a CTRL solution.

A rapid gain in productivity, without the complexity of installation or the need to use an external application, and above all, within the most private exchange framework possible, to keep your internal exchanges... within your organization.

Have you ever wondered why, with so much information and so many analysis possibilities at your fingertips, the management of some companies seems to be at a standstill?

The answer is simple: if the quality of the information underpinning your operations and analyses is questionable, or downright poor, it's automatically impossible to optimize your company's overall productivity, because you'll be hesitant to make the right decisions, or you'll be making them blindly.

Over and above the ERP concept which, by default, implies the notion of a "one write system" to pass on information wherever it's needed, thus reducing the possibility of input errors to a minimum, CTRL/Smigg adds a number of additional mechanisms and functionalities for precisely configuring the creation, modification and deletion of information, by window and information field making up the entire CTRL management solution.

The result: top-quality management information on which you can base informed management decisions for the optimal development of your business.

You know your business inside out, you have a clear vision of how to position yourself advantageously over your competitors, you have the game plan... so what are you missing?

Your company needs to execute and deliver!

In this simple answer lies one of the greatest management challenges of any company: rigorous execution. And successful execution requires processes that are optimal and, above all, unavoidable for no apparent reason.

Thanks to its advanced configuration and customization capabilities, CTRL's application platform enables you, firstly, to tailor your CTRL ERP solution to your key processes.

Secondly, CTRL/Smigg's high-level functional and informational security features do the work of ensuring that your key processes are followed and applied as intended, eliminating or limiting operational slippage.

You've got the vision, you've got the right ideas, make sure you've got an operationally rigorous ERP platform to support execution.

Your day-to-day business is a continuous sequence of analysis, creation and operations, constantly based on key information.

Upstream actions and decisions must therefore be taken quickly to boost your corporate velocity and competitiveness.

In short, when it's time to look for information, you need to find it, and find it fast.

The CTRL/Smigg platform offers a range of information search functions, including interactive multi-criteria search with dynamic information filtration. This function, available on all CTRL software information lists, enables a user to type just a few characters and gradually see the list of possible results refined.

Whether the search is applied to a few records or over a million, the conclusion remains the same: relevant information is always at your fingertips!

It's an operational detail that makes all the difference in the world to your company's ability to evolve faster than the competition.

Once your ERP management solution has been perfectly configured to match your internal processes and provide specific access to information for each role in your company, there's only one thing left to do: make sure that the operational framework you've defined can't be circumvented or modified without reason. Otherwise, the benefits and leverage of your computerization may well fall short of your expectations.

Many management software packages allow users to configure their interface to suit the wind and their mood. But when you're thinking of an extended ERP management platform used by dozens, even hundreds of users and more, the question of standardizing processes and establishing a common vocabulary quickly becomes a priority in order to generate productivity levers.

This is where another high-level ERP feature of the CTRL/Smigg platform comes into play: the management of functional security and access rights.

Operating on the concepts of access group and user access matrix, the Smigg platform enables the system manager to block the activation of any CTRL software function or unit report. Precise, refined access configuration for each target user or group of users to ensure that their scope of use of the CTRL solution always remains the same, and in operational harmony with all other users of the solution.

Make sure that your computerized management vehicle has all the attributes needed to secure and protect the operational framework underpinning the success of your business projects.

Managing large volumes of data is only relevant if it can be analyzed and maximized in the form of enhanced management information.

Basically, all CTRL software offers a panoply of standard reports (over a thousand) dedicated to the management role it supports. Through a combination of criteria and special operators, this library of standard management reports covers over 95% of the basic needs of our specialist sectors.

In addition, CTRL/Smigg offers a report generator for custom report design. This powerful feature enables a CTRL ERP solution to be even more closely aligned with your company's specific context and processes.

Three design modes enable users at different levels to quickly respond to needs for simple or more advanced analysis. And the results of any report can be quickly exported in a variety of file formats, including the well-known extension formats (PDF, RTF, DOC, XLS, TIF, CSV and TXT) for direct use in the office application of your choice.

In keeping with the concept of user-specific work environments, CTRL's application platform also enables you to create personal report libraries for each user or group of users. An operational environment designed for rapid access to the most frequently used reports according to the roles and functions of each user.

As a bonus for even more advanced analysis needs (cross-tabulation or dynamic management dashboards), the Report Generator supports the configuration of seamless, dynamic integration with complementary tools such as MS-Excel® and Microsoft's Power BIMD®. 

Our customers are at the heart of our daily concerns and represent our most valuable asset. This vision is more than just words at CTRL, as we offer each of our customers a Web portal of personalized services to provide them with the best possible customer experience.

As it is our mission to make our customers as autonomous as possible in the use of their CTRL solution, the Customer Web Portal offers various information services on CTRL products and services, one of the most popular being the consultation of new software releases in the specific context of the version used by a given customer. Customers can even view the enhancement requests they have specifically suggested, which are now available in the most recently released version.

Frequently asked questions and Web support requests are also popular interactive services for our customers. And this portal will only get better over time!

Of course, this portal is only a complement to our team of customer advisors on hand to answer your telephone assistance requests at any time. At CTRL, the human element remains the cornerstone of our success, and we are constantly striving to strike a balance between virtual and physical services.