The ERP software you need
to efficiently manage your healthcare clinic:
The profitability of your healtcare clinic. The digital files of your patients (paperless record). The agenda of your clinic, by room or by professionals as needed. Care billing and claims integrated to insurers networks.


For a healthy management!

CTRL/Clinic is tailored to today's information age. A manager who values performance can no longer afford to limit activities to data entry and patient billing. Operations must be optimized on an ongoing basis. Emphasis must also be on providing customers access to value-added services and employees an enriched work environment.

CTRL/Clinic obviously upholds its reputation as high-performance management software. As a multi-lingual software program (French, English), the software is unparalleled in its exceptional ability to accompany users through a progressive management process, enabling them to begin simply and move progressively towards high performance management.

CTRL/Clinic comes with standard management configuration models (dentistry, optometry, general medicine, etc.) for a quick startup fully adapted to your specific professional service situation.

Introducing innovations of CTRL/Clinic version 10!

Paperless Clinic

Free yourself from paperwork, choose a paperless clinic!

Free your clinic from mountains of paper, radiographs and other records that are accumulating. Choose out management solution, "Paperless clinic", and spread your wings! CTRL has the solution you need!

Patient File

Information at your fingertips!

No more putting a patient on hold to look for information. To search for a particular file, simply type in the first few letters of the patient's last name! The file appears instantly and complete patient information is available in his or her record: balances owing (patient and insurance company), employer, referral, etc. If you're looking for more specific information, use the tool bar to click on the information of your choice: treatment program, insurer, reminder, appointment, X-rays, clinical profile, billing history! Even include a patient's photograph and his or her E-mail address!

A personalized patient approach!

CTRL/Clinic comes with a number of pre-defined form letters: welcome letters, referral thank you letters, etc. To personalize CTRL/Clinic further, it merges seamlessly with MS-Word TM for complete flexibility. If you are sending individual letters or batch mailing by mail or fax, CTRL/Clinic is an effective communication tool for developing a distinctive customer approach!

CTRL/Clinic also allows you to communicate with patients by E-mail, for example, to notify them of a follow-up or to confirm an upcoming appointment. No additional navigator (ex. IExplorer) is required! The potential of the Internet is at your fingertips!

The power of multi-clinic management!

If you manage more than one office or if you're a member of a consortium of professionals from different specialty fields, with CTRL/Clinic you can centralize and share client files in complete security, enabling customers to benefit from the skills of a multi-disciplinary pool of professionals. The management of the future is today!

Invaluable data!

If you have your own patient database or if you are currently using another software application, all of your patient files can be automatically transferred to CTRL/Clinic . The software comes with a large number of pre-defined imports from competitor software and standard CSV format imports. With CTRL, your most valuable asset is protected.

Treatment and Billing

Fast, easy, efficient!

Billing for treatment was never easier: simply select a patient file and click on the billing button, which will take you through the entire process. Select an option and the system displays a list of billing and payment terms. Electronic claims by modem to insurers are activated automatically, depending on the patient's insurer. Upon reply from the insurer, simply confirm the information. It's that easy! The bill and insurance claim can be printed. Everything is stored in the patient's treatment file and his treatment plan can be updated to track the progress of treatment.

Easy billing ... but much more than billing software!

CTRL/Clinic incorporates the industry's principal rate guides, but also allows you to define your own rates. The software comes with over 15000 validation rules to ensure entry consistency and to minimize errors.

CTRL/Clinic allows you to use popular electronic billing networks (billing by modem) for claims to insurers to accelerate the billing and payment process. View at anytime a patient's outstanding balance or the balance owing by each of the patient's insurers. CTRL/Clinic 's technical structure is so accurate that you could send a detailed statement of account to each insurer listing the names of patients and the respective amounts owing!

Finally, entirely integrated billing!

If you are in CTRL/Clinic 's agenda, a click of the mouse launches billing for a patient from his or her appointment time slot. If you are not in the agenda, a click of the mouse launches billing from his or her file.

In either case, CTRL/Clinic supports your decision to implement a proactive management program focused on maximum use of treatment plans. CTRL/Clinic optimizes treatment plans by allowing you to link a plan to its relative appointments and to the billing via the unique "Planned visit" concept.

Agenda and Appointment

The cornerstone of performance!

CTRL/Clinic 's agenda is designed to become the control center for your activities. It provides instant access to patient information from an appointment time slot. You can even activate patient billing from an appointment time slot!

Complete integration of appointment and reminder scheduling is a timesaving feature. You can interactively confirm a reminder linked to an appointment, and as you do so your list of calls to make purges automatically. Whether it is used in operatory room or at the front desk, CTRL/Clinic 's agenda enables you to operate at peak performance and helps you make enlightened management decisions.

Clear, precise and visual!

Regardless of your workplace environment, one professional, two professionals, one or more treatment rooms, management of more than one clinic, with CTRL/Clinic you can create customized appointment books for an approach adapted to your needs. CTRL/Clinic also allows you to customize the colours displayed for each type of treatment. This gives you a clear picture of the type of day or week ahead.

Time is...quality of life!

CTRL/Clinic 's agenda is a superior tool for optimizing your work schedule. CTRL/Clinic 's agenda includes an innovative time slot search feature for ordinary search needs or for searches that require greater management flexibility. This unique CTRL/Clinic function allows you to remain efficient even when faced with common appointment scheduling situations: patient changes mind, appointment cancellation, etc. More income or more free time? You decide. CTRL/Clinic helps you achieve both!


The era of the digital file!

This is another area in which CTRL/Clinic excels. A digital letter, clinical photograph, X-ray, digital photo or another source of digital imaging can be stored in a patient's file.

The software integrates seamlessly with common clinical imaging software for excellent visibility that goes beyond simple display. No duplicate images, no wasted disk space.

Specialized Modules

Specialty driven!

If you're looking for a management system dedicated to the minute details of your profession, CTRL/Clinic offers a series of dedicated management modules that integrate seamlessly with other CTRL modules.


The old adage "a picture is worth a thousand words" has never meant so much as with the "Dental chart" module which features encoding via a restorative dentistry odontogram. In addition to simplifying coding for treatment and improving the speed of billing, CTRL/Clinic 's odontogram and periodontogram serve as a dental professional's analysis and diagnostic tools for online analysis of a patient's history, active treatment plan, in-clinic treatment or any combination of these.

Digital imaging is also completely merge with a diagnosis because a clinical chart enables you to link one or more images to a graphical object on the chart. Easy and instant access to relevant information at anytime.


An optometric professional can use the "Optometric Examination" module to enter and analyze measurements taken during a patient examination. CTRL/Clinic also allows you to view the course of a patient's vision over a particular timeframe.

Statistics and Practice Profile

A transactional system...What?

CTRL/Clinic is one of the rare software programs that is entirely transaction-driven. If this means nothing to you, it is a feature that might appear somewhat technical at first glance. If we were to tell you, however, that it is because of this characteristic that you are able to obtain precise statistics, which are the basis of any enlightened management decision, the manager inside you would likely stand up and take notice! CTRL/Clinic conducts an in-depth analysis of your past, present and ... future management information.

Discover your clinic's personality!

What is the social profile of your patients? What type of treatment represents the largest portion of income? What is the percentage of missed or cancelled patient appointments? Does this intrigue you? Of the over 130 reports that come with CTRL/Clinic , more than 30 statistical analysis reports are pre-defined in response to the most common situations. For additional flexibility, management data can be exported and used by other office software such as Ms-Excel TM or external report generators like MS-Access TM .

You would like a particular statistic?

Once again, CTRL/Clinic has a unique flexible management feature that adapts to your needs: a form and report generator that allows you to design your own statistical tool. CTRL's form and report generator operates via natural keywords based on information to be included in the statistic.

Accounting and Financial Statements with CTRL/Finance

The CTRL solution difference!

CTRL/Clinic fully integrates with CTRL/Finance , CTRL's high-performance accounting software. This feature offers a high-quality accounting environment that adapts to the particular needs of health care.

By combining CTRL/Clinic and CTRL/Finance , you can obtain, for example, financial statements itemized by professional and treatment category, to closely track changes in your clinic's profile. You can also use CTRL/Finance to manage budgets, payroll, perform a bank reconciliation, automate the issue of cheques to suppliers and more! Consult the CTRL/Finance information bulletin for details.

Enter the era of management trend charts!

The time when a manager analyzed a clinic's performance solely on the basis of monthly financial statements has been revolutionized. While not negating the importance of financial statements as the first means of monitoring operations, today's manager should have access to second generation management tools, such as management trend charts.

CTRL is particularly proud of its leadership in this field. The inclusion of a financial trend chart with CTRL/Finance enables you to track clinic behaviour on the basis of customizable performance indicators. It also comes with a simulation tool and the ability to track a cashflow forecast. Combined with your management expertise, these state-of-the-art tools can help you design your own Decision Support System (DSS), the key to growth!

Let me read about the difference!

Would you like to know the hidden side of your management solution's accounting feature? Click here to view features other competitor accounting software is unable to offer!


Web Interface

A virtual clinic for real benefits!

CTRL/Clinic fully integrates to your Web site to allow patients to consult, for example, their next appointment. The module is designed for maximum security and confidentiality.

What's more, thanks to a partnership with the Web site designer Vision3W , you have access to a customized turnkey Web site management solution at a very competitive price. If you're looking for a way to distinguish yourself from competitors, look no further!


CTRL/Clinic is just the start of a series of CTRL management solutions dedicated to specialized sectors of activity.