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Dear client,


You will find your personalized subscription form for the CTRL annual service plan attached. For environmental reasons, the CTRL annual subscription form is now only sent to you in digital format to reduce paper printing.

However, you can obtain a paper version at any time simply by sending us a request by replying to this email. We will be happy to pass it on to you.

Please take a few minutes to validate the accuracy of the information presented and choose the level of coverage that best suits you.


If you are already using your CTRL Client Web Portal, note that you can consult all the new features available from your current software version. Click on the "Software New Features" tile to access the descriptive area by product.


If you do not yet have access to your CTRL Web Portal, we have attached an additional PDF document on the major software additions and benefits available. Do not hesitate to contact us to find out more.


The "Software Updates and New Versions" option guarantees you to follow technological developments, keep your sectoral data (e.g., tax tables, rate guides, etc.) constantly up to date, and take advantage of the new software versions released by our team.


The "Hassle-Free Plan" option gives you complete peace of mind by including the "Software Updates and New Versions" option and adding the following services:

  • Unlimited free service calls;
  • Access to the frequently asked questions service on the web;
  • Discounts on the purchase of software and additional users;
  • Free participation in webinars posted on the continuing education calendar.

If you have any questions, do not hesitate to contact us directly or discuss with a CTRL advisor during a future communication with our team.

Thank you for your loyalty and your precious trust,


The CTRL team
Phone: 1.888.463.2875





*Please note that your service plan must be active to use our pay-as-you-go services, such as appointment confirmations via SMS. If your plan is inactive, the features will unfortunately not be accessible.
**For those who will do it digitally, note that you have the two following options:
1. Apply your digital signature directly to the attached PDF renewal form, save it with your signature, and return it to us by email.
2. Print the PDF renewal form attached to your office, sign the paper document conventionally, scan this paper version, and return this signed digital version to us by email.

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