Support Plan  
F.A.Q.
Support Request
New Features
Training
Working hours
Downloads
Hardware specifications
Interesting Links
Opening hours:


Monday to Thursday
8am to 5:30pm

Friday
8am to 5pm

 
Home Guided tour Print

Continuous Learning Program

 

Designed to enhance the user level of comfort and performance, the CTRL continuous learning program is
a cost-effective investment!


New continuous learning program entirely
reviewed and improved!

Choose your trainings in the following list. If the training
interesting you is not yet scheduled, simply suggest the
topic by email by clicking the button “Inscription” and we
will then inform you as soon as the date will be planned.


Make your choice; online training or customized training?

The following training courses are available online, but you can also request private trainings, customized and adapted to the context of your company management. Simply request it by email and we will contact you to submit an appropriate proposal tailored to your needs.

* To quickly find a training concerning a specific software, click on the logo of the concerned software.

 

Web service and interface2 hOct. 22, 2015, 13:30
Get online and offer more to your patient and referring specialists! Configure patient files, and internal and external resource files, to access the clinic's portal. Learn how to share a document as well as what various contributors could access on the portal.> #FSGD015
Schedule management1,5 hAsk for it!
Get the most from your schedule. Learn to create a resource in the schedule. Understand and configure absences, presences and openings in a resource's schedule. Use and configure schedules by office. > #FSGD004
Client communication 2 hAsk for it!
Increase efficiency while providing better customer communication. Learn to create, configure, and use send groups. Learn to define the selection criteria for sending. Define and configure the message type. Creation of batch sending. > FSSGD002
Appointment management2 hAsk for it!
Save time from the initial scheduling of an appointment, to batch confirmation. Configure and use appointment categories and statuses. Simple or batch modification of appointments. Configure and use the interactive waiting list. Simple or advanced availability search. Batch appointment confirmation. > #FSGD006
Calendar management 1,5 hAsk for it!
Have full control of your calendar. Modify and adapt customized appointment books. Appointment book options. Calendar configuration settings. Calendar treatment and transfer settings. Synchronize the clinic's calendar with Google Calendar. > #FSGD005
Document management 1,5 hAsk for it!
Centralise patient documents and images and view everything at a glance. Use and configure document management. Importation, exportation, email sending, and document and image sharing. Document management option. Edit documents and images. Integrated capture. > #FSSGD007
Paperless Management 1,5 hAsk for it!
Demystify paperless management! In a paperless management context, adjust steps for a new patient visit, a patient receiving treatment, and for a returning patient, by using interactive formulas, images and documents, as well as administrative and/or clinical notes integrated directly in the patient file. > #FSGD014
Management by family 1 hAsk for it!
Make your life easier with management by family! Learn to configure and use the management by family feature. Filter by family. Billing and payment, and appointment scheduling in the context of management by family. > #FSGD010
Billing and payment process2 hAsk for it!
Optimise your billing and payment process! Learn the configuration behind processes. Understand the billing and payment principals and processes, whether in a paperless management context, or not. Interpret transaction history, and make billing or payment credits. Configure the billing parameters. > #FSGD011
Follow-up of tasks2 hAsk for it!
Eliminate oversights, and offer better tracking to your client. Learn the fundamentals of intervention management. Registration, configuration, and follow-up of memos. Pending interventions window. Filter by user and/or type of task. Email sending and appointment scheduling within an intervention. Case management type; Receivables, laboratory case and reminder management. > #FSGD003
Configuration of the application 2 hAsk for it!
Solidify the foundation of your software. Understand and learn to use the management settings and the system settings. > #FSGD017
Treatment proposals1,5 hAsk for it!
Effectively management treatment plans. Learn to manage treatment plans, with or without visit planning. Use treatment plans and calendar interactivity, whether in a paperless context or not. > #FSGD001
Characteristics and patient profile 1,5 hAsk for it!
Go further with your patient files by using the characteristic profile. Learn how to create, modify or configure the management characteristics. Learn how to use the management characteristics in the patient profile. > #FSGD009
Management of profile and budget by project 2 hAsk for it!
Be in control of your projects. Learn to master the set-up, follow-up, and analysis of project results. From the budget preparation to the profitability analysis, while passing through productivity management and cost reports. > #FSGE050
Professional billing 3 hAsk for it!
Optimal process for professional billing. Learn billing by project transaction, from batch invoice creation to the sending of entries to the Grand Ledger. > #FSGE051
Gestion de projet 2 hAsk for it!
Efficacité dans la gestion de projet > #FSGE048
Work in progress management 2 hAsk for it!
Keep a close eye on your projects. Master the set-up and use of works in progress with options linked to transactions and via various analysis reports. > #FSGE049
Current operations 1,5 hAsk for it!
Use the current accounting operation tools more efficiently. Use the different accounting journals. Learn to identify the accounting sources for transactions. Learn to reverse entries. > #FSGF024
Starting an accounting company1,5 hAsk for it!
Creation and set-up of an accounting company. Learn the different steps in the creation of an accounting company. > #FSGF023
Client management 1,5 hAsk for it!
The ins and outs of client account management. Client file. Client transaction history. In progress invoices. "Document view" by client option. Client account reports. Client management and base data settings. > #FSGF028
Tips and audit trails 2 hAsk for it!
Effective procedures in the case of imbalance. Search for financial information. Identify the audit trails depending on the case. Understand and use the various tools available. Understand the financial statement generator. > #FSGF030
Finance statement generator 1,5 hAsk for it!
Easily adapt your financial statements. Customize the presentation of your financial statements. Identify details that are unique to your presentation. Configure your personal presentation. > #FSGF032
Time configurator management 3 hAsk for it!
The ins and outs of the time configurator. Learn to set-up and use the time and work schedule configurator, to automate the overtime redistribution management and special application for schedules. > #FSGF054
Web time sheet and expense report 1,5 hAsk for it!
Timesheets and Expense reports on the web. Learn to configure and use timesheets and expense reports via a web portal. > #FSGF026
Fiscal year closure and tax returns 2 hAsk for it!
Be autonomous for your year end and income tax operations. Fiscal year closure process. Tax return creation process. > #FSGF031
Sub-contractor management 2 hAsk for it!
Avoid headaches by setting up sub-contractor management. Learn to configure purchases and payments to sub-contractors, as well as the creation of the T5018 forms. > #FSGF052
Supplier management 1,5 hAsk for it!
The ins and outs of supplier management. Supplier file. Client transaction history, attribution to the general ledger and release letter. In progress invoices. Batch payment of suppliers. Supplier account reports. Client management and base data settings. Direct deposit sheet. Direct payment to suppliers. > #FSGF029
Declaration management 3 hAsk for it!
Sae time with release letters to supplier payment. Learn to set-up and use the declaration management system right up to the release letters to suppliers. > #FSGF053
Management of emailing paystubs 4 hAsk for it!
Save time and money by setting up the sending of paystubs by email. Learn to configure and use paystubs via email. > #FSGF055
Payroll management 2 hAsk for it!
Implement payroll management. Configurations for payroll management, from the employee file to production of payroll. > #FSGF025
Product-Payroll fishing sector2,5 hAsk for it!
Complete review of payroll for fisherman. Learn the configuration of a fishing company, from it's set-up to payroll production. With CTRL/Finance and CTRL/Product. > #FSGF027
Purchase order management 1,5 hAsk for it!
Efficient monitoring of purchase orders. Learn to effectively search for purchase orders, either by using reports, options, or even filters. > #FSGI045
Sales order management 1,5 hAsk for it!
Efficient monitoring of sales orders. Learn to effectively search for sales orders, either by using reports, options, or even filters. > #FSGI044
Billing and payment management 1,5 hAsk for it!
Quick billing process. Learn the configuration and use of quick billing, from billing to payment. > #FSGI046
Inventory management 1,5 hAsk for it!
Effective monitoring and inventory practices. Learn the different methods and basic principles for taking physical inventory with CTRL. Learn to evaluate inventory with help from the standard reports available. > #FSGI047
Item and warehouse management 2 hAsk for it!
Be in control of your item management. Learn all the possible configurations of items, such as supplier and manufacturer information, versions and multi-warehouse management. Learn about inter-warehouse transfers, material list management, and barcode readers. > #FSGI042
Document management 2 hAsk for it!
Get the most out of your document management. Learn all the possible configurations of the header and document detail up to the selection of a materials list. Learn to produce, print, reverse and close documents. > #FSGI043
Calendar management 1,5 hAsk for it!
Have full control of your calendar. Modify and adapt customized appointment books. Appointment book options. Calendar configuration settings. Calendar treatment and transfer settings. Synchronize the clinic's calendar with Google Calendar. > #FSGO036
Business rules and corporate knowledge bank 1,5 hAsk for it!
Virtual intelligence at the service of your business. Process automation via business rules. Creation and management of rules. Operating principle of business rules. Key words, validation, and optimization of business rules. > #FSGO041
Client Communications 2 hAsk for it!
Increase efficiency while providing better customer communications. Learn to create, configure, and use send groups. Learn to define the selection criteria for sending. Define and configure the message type. Creation of batch sending. > #FSGO034
Contact management 1,5 hAsk for it!
The ins and outs of contact management. Contact sheet and contact window. Contact type. Personal contact information. Communication with the contact. Linked contacts. > #FSGO040
Document management 1,5 hAsk for it!
Centralise patient documents and images. Use and configure document management. Importation, exportation, email sending, and document and image sharing. Document management option. Edit documents and images. Integrated capture. > #FSGO038
Schedule management 2 hAsk for it!
Get the most from your schedule. Learn to create a resource in the schedule. Understand and configure absences, presences and openings in a resource's schedule. Use and configure schedules by office. > #FSGO033
Follow-up of tasks 2 hAsk for it!
Eliminate oversights, and offer better tracking to your client. Learn the fundamentals of intervention management. Registration, configuration, and follow-up of memos. Pending interventions window. Filter by user and/or type of task. Email sending and appointment scheduling within an intervention. Case management type; Receivables, laboratory case and reminder management. > #FSGO035
Appointment management1,5 hAsk for it!
Appointment management at your service. Configure and use appointment categories and statuses. Simple or batch modification of appointments. Configure and use the interactive waiting list. Simple or advanced availability search. Batch appointment confirmation. > #FSGO037
Search, analysis and management statistics. 1,5 hAsk for it!
Get more from your database with the statistics tools and reports. Learn to search for data using automatic filtration, standard filtration, and/or through analytical reports. Get to know statistical reports which are specific to file and contact management. > #FSGO039
Information customization 2 hAsk for it!
Adapt the interface to your specific needs. Learn to set-up the window display by user. Configure pop-up windows and all fields. Learn to modify and filter data. > #FSMG018
Use of standard reports 2 hAsk for it!
Get the most out of using reports. Learn about the analysis possibilities using selection criteria, and runtime parameters. "Personal reports" function by user and/or by working window. Learn to modify an existing report. > #FSGD020
Access and Security management 3 hAsk for it!
Secure your databases. Set-up and creation of users. Understand and use information and functional security. Understand and use access groups by inclusion or exclusion, or a mix. > #FSMG019
Optimise standard reports 2 hAsk for it!
Get more from existing reports. Learn to customize and adjust the "simplified" standard reports, from your software, to your needs. > #FSMG021
 

 

Any questions? Please feel free to contact us or email us by clicking the button below.